Effective date: October 7, 2026
Your account details (name, email, phone, brokerage); the clients, notes, showings, transactions and documents you add or import; the texts and emails you draft and send through Aria; and, if you connect Google, the Gmail messages, contacts and calendar events Aria needs for the features you use. We also collect basic usage and error data to keep the app working.
To run the CRM for you: show who needs follow-up, match clients to homes, draft texts and emails in your voice, summarize email threads, check your calendar for showing conflicts, and keep your account secure. We do not use your data, or your clients' data, to advertise to anyone, and we do not sell it.
Aria writes a draft; when you tap send it opens in your phone's own Messages app with the text filled in, and you send it. Aria does not send texts on its own. We record the text you chose to send on the client's timeline.
Optional feature, currently off: Aria can also text leads from a dedicated business number through Twilio. It is not enabled for any account today. If it is turned on for your account, the messages and phone numbers involved are processed by Twilio, and we will tell you before it is.
If you connect Google, Aria reads your Gmail to show and summarize client threads and sends the replies you approve; reads your contacts when you import them; and reads (and, if you allow it, adds) calendar events for showings. You can disconnect in Settings at any time. Aria's use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. Email content may be sent to Anthropic to produce summaries and drafts; it is not used to train AI models.
Only the providers that run Aria, each limited to what it needs:
You can delete your account yourself in Settings → Delete account. That permanently removes your account and the clients, activity, documents and other data in it. You can also export your clients first from Settings, or email support@getariaai.com for help. Copies in provider backups expire on their normal schedule.
This Privacy Policy is governed by the laws of the State of New Jersey, without regard to conflict-of-law rules. Any disputes relating to this policy are subject to applicable New Jersey venue and jurisdiction requirements.
Questions about this policy or your data? Contact support@getariaai.com.